frequently asked questions
i have questions about the product (color, size, size, price ...) what should i do?
what if i want to purchase a design, but donate to another organization?
when you purchase a t-shirt, the donation will go directly to the organization/community that has helped design it. however, if you would like to donate to another organization, you can donate directly via their website or social media links.
i want to cancel/change my order.
if you would like to cancel or alter your order, please reach out to us at firstname.lastname@example.org and we will see what can be done. unfortunately, no changes can be made after the order has been shipped, so please reach out to us as soon as possible.
can i place my order using a phone?
you can, but we recommend viewing our website on a computer.
i want to model/promote your product. how can i get involved?
we are always searching for models and ambassadors! reach out to us at email@example.com to know more.
what will i receive in my package?
along with your t-shirt, you will receive a card explaining the inspiration and origin, free stickers, and potentially some other surprises!
payment & delivery
where do you ship to?
we currently offer free shipping across India. we do not ship out of India yet.
can i return or exchange my order?
due to the fact that all payments are immediately donated, we do not order returns or exchanges. if your product has been damaged/lost, please reach out to us at firstname.lastname@example.org and we will provide you with a replacement/refund.
how can i track my order?
you will receive a tracking link as soon as your order is shipped. if you have any questions or concerns, reach out to email@example.com and we will provide you with necessary information.
how long will it take for me to receive my order?
your order will be shipped between a period of 2-10 days. if your order is urgent, please drop us a note while checking out or email us at firstname.lastname@example.org.